The Project Manager is responsible for planning, coordinating, and delivering assigned IT projects in accordance with FTA’s project governance framework, approved scope, schedule, budget, quality standards, and business objectives. The role manages project teams and stakeholders, monitors progress and risks, maintains project documentation and reporting, and escalates issues requiring management decisions.

Duties & Responsibilities

· Initiate and plan projects by defining objectives, scope, deliverables, milestones, resource requirements, dependencies, assumptions, and success measures.

· Develop and maintain project plans, schedules, work breakdown structures, resource plans, budgets, and risk, issue, assumption, and dependency logs.

· Coordinate business owners, IT teams, vendors, and other stakeholders to ensure clear responsibilities, timely decisions, and effective delivery.

· Monitor project performance against approved baselines; track milestones, costs, resources, deliverables, and benefits; and recommend corrective actions when variances arise.

· Prepare regular project status reports, dashboards, steering committee updates, and escalation papers using PMO-approved templates and tools.

· Identify, assess, manage, and escalate project risks, issues, dependencies, scope changes, and delivery blockers in line with PMO governance and change-control procedures.

· Manage vendor and outsourced team performance against agreed deliverables, service levels, contractual obligations, timelines, and quality expectations.

· Coordinate requirements, solution design, testing, user acceptance, deployment, transition to operations, and project closure, ensuring approvals and acceptance criteria are met.

· Maintain complete and accurate project documentation, decisions, approvals, lessons learned, and benefits-realisation information in the designated project management system.

· Ensure project activities comply with FTA policies, information security requirements, procurement and contract processes, and applicable regulatory obligations.

· Facilitate project meetings and workshops, follow up on actions, resolve conflicts, and communicate clearly with stakeholders at all levels.

· Support portfolio reporting, resource planning, project prioritisation, and continuous improvement of PMO practices as required.

Minimum:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, or a related discipline.

• Project Management Professional (PMP) certification from PMI — mandatory and valid.

Preferred:

• Additional recognised certification in Agile, PRINCE2, programme/project management, business analysis, or risk management.

Work Experience

Minimum:

• At least 3 years of proven professional experience working as a Project Manager, with responsibility for planning and delivering projects end to end and 8+ overall experience.

• Experience managing project schedules, budgets, risks, issues, dependencies, stakeholders, and project reporting.

• Experience coordinating cross-functional teams and managing vendors or outsourced delivery teams.

Preferred:

• Experience delivering IT, digital transformation, systems implementation, or enterprise technology projects.

• Experience working within a formal PMO, project governance framework, and change-control process.

• Knowledge of project financial management, resource planning, procurement, and contract management.