FAB, the UAE’s largest bank and one of the world’s largest and safest institutions, offers an extensive range of tailor-made financial solutions, products and services. Headquartered in Abu Dhabi the bank’s international network spans five continents.

The Digital Platforms & Operations team is responsible for the container, API management, release and testing, Open Banking and Automation platforms. Our service lines provide the platforms that enable and support our personal (retail), corporate and investment banking businesses.

FAB Digital Platforms & Operations is looking for a Service owner that has experience and passion building modern platforms and shared services. As a Service owner you will be a technical leader and exemplary practitioner.

FAB Service owner are hands-on and lead by example. Responsible for one or more services Create / manage one or two services with highly talented technical team. You will help establish high standard service and manage end to end Technology Service roadmap and Execution.

You will need exceptionally strong technical skills, strong business acumen, analytical skills, and be able to deal with ambiguity in a fast-paced environment.

• Responsible for one or more Service teams.
• Prioritizes Service team’s (Priorities) & goals to help meet charter and vision set by senior management. Delegates effectively. Setting the right KPIs and OKRs.
• Acts as a Servant leader & Creates autonomous Team
• Owns & Manages end to end Technology Service roadmap and Execution
• Oversight on Demand Management & Release Milestones
• Service Strategy Input, shaping & maintaining the service catalogue.
• Hires the best for his/her team.
• Works with management to execute employee development plans.
• Able to make localized decisions; beginning to work independently.
• Monitors and steers interdependencies of service teams. Managing and coordinating cross-services deliveries.

FAB, the UAE’s largest bank and one of the world’s largest and safest institutions, offers an extensive range of tailor-made solutions, and products and services, to provide a customised experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.