PATIENT ADMINISTRATION AMBASSADOR | BILLING AND INSURANCE COORDINATOR

• Maintains high levels of customer satisfaction.
• Adheres to DAEH standards of grooming, hygiene and uniform.
• Performs all duties at the front desk related to the registration, and billing of the patient for services booked and or received at DAEH.
• Confirms patient insurance eligibility and/or benefits.
• Performs positive identification of patients including insurance card and identification card.
• Record patients’ pertinent information into computer database health information system.
• Ensures that pre-certification and/or authorization are obtained and updates the system as needed.
• Communicates directly with patients and families regarding insurance coverage and cash payments.
• Checks and ensures financial liability is discussed and understood by the patient at point of registration.
• Obtains signatures for financial consent.
• Patient Account Representatives recheck all bills generated after entry of clinical encounter
• Have knowledge of hospital policies and procedures.
• Preparing the daily cash collection done at their desk.
• Responsible to settle/report for the credit card daily collection done at their desk.
• Safeguards and reconciles money collection daily.
• Participate in an out of hours On–Call Rota as required. Provide Public Holiday/ Friday/ Out of Hours covered as required.
• Help maintain a high level of service by promoting efficient, effective communication and liaising with assisting other clerical and clinical staff in matters relating to billing / cashier service.
• To perform any other duty as required by the line manager or supervisor that commensurate with the post.

Requisitos

• Bachelor Degree Graduate in Business Administration or similar field

• 3 years’ experience with all aspect of hospital/medical registration and billing.
• Previous healthcare operation or healthcare insurance experience.

• The incumbent will be required to work during weekends, public holidays and nights.
• May be required to work overtime depending on the needs of the Organization.
• This job may require the ability to continuously stand or walk. It may also require the ability to bend, squat and lift documents and files.

Ventajas

• Permanent job
• Full time job
• Salary depending on experience
• Immediate incorporation

Información del empleo