We are currently seeking passionate and dynamic Sales professionals who take pride in delivering exceptional customer service and providing creative solutions to our guests.

As a Sales Coordinator, you will be responsible for handling the administrative requirements of the Sales Office, including maintaining an organized, systematic, and up-to-date filing system to ensure easy access to information and prevent data loss.

Key Responsibilities:

• Prepare and type the Sales Team's offer letters, update the sales database, and ensure all documents are reviewed and verified before submission for signature.
• Compose letters, memos, faxes, and other correspondence on behalf of the Director of Sales and other executives.
• Maintain an accurate and efficient follow-up and tracking system for all correspondence.
• Handle incoming calls and guest inquiries in the absence of the Sales Team, directing urgent matters to the appropriate personnel.
• Ensure the monthly sales report is completed and submitted on time.
• Ensure all Sales Team correspondence and offers are sent within a maximum of 24 hours.
• Communicate effectively at all levels while managing various administrative demands in a fast-paced working environment.
• Ensure all office equipment is in proper working condition and handled with appropriate care.

Education, Qualifications & Experience

You should ideally have a college diploma and relevant previous work experience. Good computer skills and an excellent command of English are essential, while proficiency in additional languages is an advantage.

Knowledge & Competencies

The ideal candidate should be courteous, discreet, and capable of working with minimal supervision while maintaining a high level of confidentiality. You should be self-motivated, positive, and proactive, with the ability to think creatively and take initiative. An outgoing, charismatic, and approachable personality, along with the ability to work effectively under pressure in a fast-paced environment, is essential. You should also be a strong team player with a commitment to quality.

Key Competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results