We are currently seeking ambitious, dynamic, and self-motivated Food & Beverage professionals to lead and inspire a team committed to delivering high-quality products and exceptional guest experiences through prompt, personalized, and attentive service.

As an Outlet Manager, you will be responsible for managing your assigned restaurant to achieve the highest levels of guest satisfaction and service quality while meeting and exceeding financial objectives.

Key Responsibilities:

• Prepare employee schedules based on business forecasts and staffing guidelines to ensure adequate manpower at all times.
• Conduct regular training sessions for the team in line with departmental SOPs and service standards.
• Evaluate team performance and support employee development, succession planning, and internal promotions.
• Oversee the timely setup of the outlet in accordance with meal periods, brand standards, and operating hours.
• Ensure guests receive a warm welcome and are seated efficiently, with the support of the Hostess team.
• Maintain professional and positive relationships with guests to enhance their dining experience.
• Establish, maintain, and regularly update the outlet's database of regular and VIP guests.
• Conduct frequent inspections of the outlet and surrounding areas to ensure the highest standards of cleanliness, maintenance, and presentation.
• Actively support and participate in promotional activities, special events, and marketing initiatives to drive business performance